FAQs

Where do you ship from? 

All orders ship from Winnipeg, Manitoba, Canada.

 

What currency will I be charged in?            

All sales will be charged in Canadian (CAD) dollars.

 

What are your payment methods?            

We accept Interac/E-transfers and Cash (for pick up).

 

My package shows that it was delivered but I did not receive anything. What to do next?

Please note that once the package is handed to the courier, delivery is beyond our control.

Any issues with your package once it has been shipped, please contact Canada Post directly at +1 866-607-6301 or you can also reach them via Online Chat.

Please send us a message if you need help with regards to your package and we are glad to assist you.

 

I put the wrong address for my order, can you change it?

If your order has already been printed and packed, we are unable to make changes for that order.

How much is the Shipping Fee?

LOCATION

SHIPPING RATES

Within Manitoba

$18

Outside Manitoba

$23

Within Winnipeg

$15

United States

$30

We offer Flat-rate shipping for all orders regardless of weight, shape, or size of the item. 

We also offer FREE SHIPPING within Canada for all orders over $180 in a single transaction.

When will I receive my orders?

Please note that delayed shipping may occur due to the courier, we suggest that you keep on checking your tracking number for more updates.

LOCATION

DELIVERY TIMES

Within Manitoba

3-5 days

Outside Manitoba

5-7 days

Within Winnipeg

1-2 days

United States

7-10 days

 

If I have questions or concerns, how do I contact you?

You may contact us via Facebook Messenger by clicking the chat button on the bottom right corner. You may also reach us by the Contact Us page.